Privacy Policy

Last Updated: May 12, 2025

This Privacy Policy governs the manner in which Soul Relief collects, uses, maintains, and discloses information collected from users (each, a “User”) of the https://getsoulrelief.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Soul Relief.

Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to:

• Visiting our site
• Placing an order
• Subscribing to newsletters
• Filling out forms
• Engaging with other activities, services, features, or resources available on our Site

Users may be asked for their name, email address, mailing address, phone number, and credit card information, as appropriate. Users may visit our Site anonymously.

We collect personal identification information from Users only when they voluntarily submit such information. Users can always refuse to supply personal identification information, though it may prevent them from engaging in certain Site-related activities, such as ordering products or subscribing to our newsletter.

Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include:

• Browser name
• Type of device used
• Operating system
• Internet service provider (ISP) details
• Other technical information about Users’ connection to our Site
  

Web Browser Cookies

Our Site may use “cookies” to enhance User experience. Users’ web browsers place cookies on their hard drive for record-keeping purposes and to sometimes track information about their preferences and interactions with our Site.

Users may choose to set their web browser to refuse cookies or alert them when cookies are being sent. If they do, note that some parts of the Site may not function properly.

How We Use Collected Information

Soul Relief may collect and use Users’ personal information for the following purposes:

• Improving customer service: Your information helps us respond more effectively to customer service requests and support needs.

• Processing transactions: Information provided by Users placing an order is used exclusively to fulfill that order. We do not share this information with outside parties except to the extent necessary to provide service (such as shipping providers or payment processors).

• Sending periodic emails: The email address Users provide for order processing will be used to send order information and updates. It may also be used to respond to inquiries or requests. If a User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, product information, and other relevant content. Users can unsubscribe anytime using the unsubscribe link included at the bottom of each email or by contacting us directly.

How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Sensitive and private data exchange between the Site and Users happens over a secure SSL encrypted communication channel and is protected with digital signatures. Additionally, our Site complies with PCI standards to create the safest possible environment for our Users.

Sharing Your Personal Information

We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information, not linked to any personal identification information, with trusted affiliates and advertisers for business purposes outlined above.

Changes to This Privacy Policy

Soul Relief reserves the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page and notify you by email. We encourage Users to frequently check this page for changes to stay informed about how we help protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance of These Terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not

agree to this policy, please do not use our Site. Your continued use of the Site following the

posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us via email at info@getsoulrelief.com